Refund and Returns Policy

Last updated: August 18, 2026

Overview

LaughMD offers digital products only: a downloadable eBook, and subscription plans for the LaughMD App. Because these are digital products rather than physical goods, the refund terms below apply instead of a traditional physical-item return process.

Downloadable eBook Purchases

Our eBook is a downloadable digital product delivered to you instantly after purchase. Because the file can be downloaded, saved, copied, and used immediately, we are unable to accept “returns” of digital files in the way we could a physical product.

Before you download: If you have not yet downloaded your eBook, you may request a full refund within 14 days of your purchase date.

After you download: Once the eBook file has been downloaded, your purchase is final and non-refundable. This reflects standard practice for downloadable digital products: the file cannot be “returned” once delivered, and we have no way of confirming that a downloaded file has not been retained, copied, or used. By completing your purchase, you acknowledge and agree to this condition.

Exception: If the file you received is corrupted, defective, or materially different from the product advertised, contact us within 14 days of purchase and we will provide a replacement file or a full refund, regardless of whether the original file was downloaded.

App Subscription Plans

We offer access to the LaughMD App through recurring subscription plans (for example, monthly or annual billing). The following terms will apply to those subscriptions.

Free trials: If a subscription plan includes a free trial, the trial length and terms will be disclosed at sign-up. You may cancel at any time before the trial ends to avoid being charged.

Billing and cancellation: Subscriptions renew automatically at the end of each billing cycle until cancelled. You may cancel at any time from your account settings. Cancelling stops future renewals, and you will keep access to the App for the remainder of the billing period you have already paid for.

Refunds: Because subscription access is granted immediately at the start of each billing period, we do not offer refunds or credits for partial subscription periods, unused time, or the remainder of a cycle after cancellation, except where required by applicable law. If you believe you were charged in error or billed after a valid cancellation, contact us within 30 days of the charge and we will review your account and issue a correction where appropriate.

Non-Refundable Items and Situations

The following are not eligible for a refund:

Any eBook file that has already been downloaded or accessed
Subscription fees for billing periods that have already started or been used
eBook refund requests made more than 14 days after purchase
Promotional, discounted, or gifted access, unless otherwise stated at the time of purchase

How to Request a Refund

To request a refund or report an issue, email us at [email protected] with your order number and a description of the issue. We aim to respond to all requests within 2–3 business days.

Late or Missing Refunds

If you haven’t received an approved refund yet, first check your bank or payment account again. Then contact your card issuer or payment provider, as it can take some time before a refund is officially posted. If you have done this and still have not received your refund, please contact us at [email protected].

Changes to This Policy

We may update this Refund and Returns Policy from time to time, including as we introduce new products such as hardbacked or soft backed copies of the book or additional App subscription plans. Any changes will be posted on this page along with a revised “last updated” date.